The Illuminating Company/ First Energy repairs and maintains the Electrical Power Grid in Avon Lake. However, residents can do their part to alleviate power outages by reporting all outages promptly to First Energy, even if they may only be a few seconds in duration. It is important for each and every resident who experiences a power outage, no matter how short, to report it and keep a record of the time and date it occured. The more information First Energy receives, the greater the chance they have to determine the cause of the problem quickly and resolve the issue.
To report a power outage contact First Energy at 1-888-LIGHTS (544-4877). If you are able, you can visit First Energy's website and report both the outage and view the current outage report for our area.
Ongoing outages that seem to reoccur may require extra follow-up. The Public Utilities Committee meets on the first Thursday of every month at 7 p.m. in the Council Conference Room on the second floor of City Hall. The public is always welcome to attend and share unusual or difficult city issues dealing with the public utility companies that serve Avon Lake.