FAQ's

UPDATED 10/26/2020

FAQ's

Q: Is there one list I can see with the status of all the services/event in the City?

A: Yes, click here.


Q: Can I call City Hall's main number and be transferred to another department?

A: Yes, City Hall is now open to the public and staffed during normal hours. However, if you would like to call a department directly here are the numbers.

In Case Of Emergency, Call 9-1-1

Public Works - Engineering: 440-930-4101

Public Works - Service: 440-930-4126

Recreation: 440-930-4130

Zoning: 440-930-4143

Finance Director: 440-930-4124

Avon Lake Municipal Court: 440-930-4103

Mayor's Office: 440-930-4100

Police (Non-Emergency): 440-933-4567

Fire (Non-Emergency): 440-933-8305

Digital Media: 440-933-7677

Clerk of Council: 440-930-4121

Economic Development: 440-930-4167


Q: Is the Community Transport van operating?

A: Yes, but please note riders must wear a mask. For more information.


Q: Is the Avon Lake Public Library open?

A: The Avon Lake Public Library is open with limited service available. For current services or more information, visit ALPL.org


Q: Can I have a garage sale?

A: Yes, please practice social distancing.


Q: Is the dog park open?

A: Yes!


Q: Can I play tennis on the city tennis courts?

A: Yes!


Q: Can my children play on the city or school's playground equipment?

A: Yes. The City will sanitize equipment twice a day but we recommend families take personal responsibility based on your level of concern.


Q: Can I still go to the city parks?

A: Yes.


Q: Has trash/recycling/yard waste pickup been impacted?

A: No


Q: Has branch/brush pickup changed/stopped?

A: No, here are the details. For the leaf pick-up schedule click here.


Q: Is the Lorain County Collection Center open?

A: Yes.


Q: Is Simple Recycling providing service at this time?

A: Yes. Please fill-up your Simple Recycling bags and and call 866-835-5068.


Q: Where can I get up-to-date information on COVID-19 (the Coronavirus)?

A: For the Ohio Department of Health’s informational page, visit: coronavirus.ohio.gov or the Lorain County Health department visit: loraincountyhealth.com/data. For the Center for Disease Control and Prevention, visit: cdc.gov/coronavirus


Q: My driver's license expires soon, will I get a ticket for driving with an expired license?

A: The BMV's frequently ask question's page states they are working on adding an extension period. We would recommend you keep an eye on their website for updates.